Customer: “Are you the leather repair guy?”

Me: “That would be Rok — he’s one of the owners, and he works out of our main store during the week.”

Customer: “Well, I’ve got a leather jacket with a tear in the sleeve.”

Me: “I’m sure Rok can take care of that. Here’s a card with the store’s contact info, if you’d like to give him a call…”

Customer: “It’s a $500 jacket. I got it in Daytona during Bike Week. And see, I was walking along, and it got caught on a signpost and tore right up the side.”

Me: “That is unfortunate, but Rok can definitely fix it. If you’ll just call the number on the card…”

Customer: “I gave my number to the guy working in the big store the other day, and he said he’d have the leather repair guy call me. Was that Rok? Blonde hair, about yea tall?”

Me: “That was Nuke, but since you gave him your number, he’ll pass it on to Rok and have him call you to schedule the work.”

Customer: “But how will I know if he calls? I normally don’t answer the phone, on account of the creditors.”

Me: “You… can compare the number on your caller ID to the number on this card, and if it’s the same, you’ll know it’s Rok calling about your jacket.”

Customer: “…”

Me: “…”

Customer: “…”

Me: “…”

Customer: “OH! Okay! I’ll do that!”

I wanted to tell him to think about paying off some debt before spending any money on leather refurbishment, but I figured that would necessitate way more ellipses than I typically keep on my person.